Alpine Lodging Telluride

Concierge at Hotel Columbia


Hotel Columbia


Part Time

Position Summary:
This position is responsible for all Hotel Columbia guest check-ins and in-house guest relations, including resolutions of issues, in order to foster a welcoming hotel environment and to exceed guest expectations.

Essential Job Functions:
  • Coordinate guest pre-arrival, check-in, stay, and departure details.
  • Respond to and resolve guest service requests & property issues via work order entry and follow-up.
  • Knowledge of the property including, but not limited to, basic troubleshooting of Wi-Fi routers, TVs, appliances, thermostats.
  • Maintain a clean and neat front desk and lobby area.
  • Exhibit strong knowledge of Telluride and the surrounding area in order to promote additional activities and services.
  • Attend to daily breakfast service – setting up and tearing down the buffet, pouring guest drinks, restocking food, operating dishwashers, making conversation with guests, creating and maintaining a welcoming atmosphere.
  • Communicate with housekeeping and maintenance on room condition and status.
  • Assist with valet service to guests who choose to park on-site.  Must have a valid driver’s license
  • Performs other related duties as assigned.
Essential Job Requirements:
  • EDUCATION: High School degree, college graduate or equivalent experience preferred
  • EXPERIENCE: At least 1 year of hospitality or customer service preferred
  • REQUIRED SKILLS: Must be proficient in MS Office; Outlook or Gmail email platforms. Must have a valid driver’s license
  • PREFERRED SKILLS: Attention to detail, polite, patient, ability to handle food safely
  • PHYSICAL REQUIREMENTS: Must be able to ascend/descend stairs, and lift/carry/push/pull 
Compensation: $20.00 - $22.00 per hour

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